If you play real money games at an online casino you need to know how to withdraw your money when you win or cash out at sites like 32 Red. The process is relatively simple and works in the same way as making deposits. There are some things that you need to be aware of though and on this page, we explain everything you need to know about withdrawing your money from your casino account.
When it comes to managing your casino account, you will find that there are lots of deposit methods that you can choose from. Not all of these can be used to cashout your winnings though like at sites such as 32 Red. This is why it is important to check the gambling site before you sign up for an account. The last thing you want to do is win and not be able to get your money. Below you will find information on the top casino withdrawal methods to help make your decision easier.
E-wallets: The popular choices here are Skrill, Neteller, PayPal, and EcoCard. These are online accounts that are linked to your bank account or credit card. Your money is stored here ready to use and can be withdrawn to your bank account. Withdrawals to e-wallets generally take up to 3 days and a further couple of days to make it to your bank account. Some of the top online casinos have instant withdrawals to e-wallets so be sure to check this out. Using this method for deposits and withdrawals means you don't have to give your financial details to the casino. Another thing to keep in mind is that some sites offer additional bonuses when you make a deposit using an e-wallet and you can get up to 20% so be sure to look out for this. Check our casino deposit bonus page for more information. E-wallets are considered the safest and most secure withdrawal method. Some will also charge fees so look into this too.
Credit and Debit Cards: Using this method to withdraw your money from your casino account is easy. All you have to do is provide your card details to make a deposit and it works in reverse. It is safe to do and credit card companies often have additional safety measures in place too. You do need to be aware that MasterCard no longer allows withdrawals but you can use Visa. The process takes a couple of days to get from your casino account to your bank.
Bank/Wire Transfers: Bank transfers allow you to withdraw your money directly into the bank. There is no middle man required, but they do take between 5 and 10 business days.
Winning money is great but what do you do when there's a problem with your withdrawal. Below you will find some of the most common problems and how you should handle them.
If you are playing at a licensed and regulated site you will be given a reason as to why this occurred and how to fix it. If you haven't verified your account, the casino will require you to send them proof of identity such as your driver's license or picture id, proof of address in the form of a utility bill, and a signed faxback form. If any of the documentation is missing your withdrawal will be denied.
If the casino staff feels you have violated any of their rules your request for money will be denied. Casinos are very strict about this and if they catch a whiff of cheating you will suffer. This can sometimes lead to misunderstanding but they can be resolved quite quickly if you can explain your actions and resolve their doubts.
If for some reason you made an error in judgement or didn't do your research and signed up with a scam site, taking legal action is the only way you will get your hands on your money.
Most online casinos like 32Red have washout and withdrawal limits and you need to be aware of these. If you look to cashout more than the weekly limit, it will be denied. Whenever your request is higher than the amount allowed, it will be paid out in instalments. These restrictions don't usually apply to the large jackpot and progressive wins.
There is nothing worse than when the casino says they have processed your payment but you don't receive it. Some withdrawals can take up to two weeks so keep this in mind before you do anything. If you have to verify your account it can take another week on top of this. If more than a month passes there is something wrong and you need to get in touch with the casino to find out what's going on. If you don't get a satisfactory answer you can report the site to one of the reputable gambling review sites who are usually very helpful in getting cases resolved.